EagleWing Consulting offers a range of managerial and technical services to assist you in improving business performance through the use of information technology. These services include: program management office, outsourcing solutions, strategic planning, business development, analysis and design, implementation, project management, support and consultative services.
 
 
Program Management Office

• Our program management office services can be applied to implement organization structure, business processes and performance metrics to ensure that all project activities are performed in conformance with an overall program strategy plan and that cross-functional resources are being properly utilized.

 
• The program management office services we offer include: implementation of a program office methodology; tracking of program and project requirements; identifying, escalating and driving to completion program and project issues; organizational development; project management mentoring; establishing version control and change control; addressing resource allocation issues; and developing, compiling and presenting key performance metrics.

 
 
Outsourcing Solutions

• Our software development and information technology services can be applied to augment or replace existing technical resources to provide cost effective and time critical software design, development and support operations. With locally based project management, design and development resources and software developers, multi-media designers and QA analysts based in our India Development Center in Chennai, India, EWC can customize outsourcing solutions to meet each client's specific requirements regarding control, cost, management, quality and time criticality.

 
• The outsourcing services we offer include: software development; web based and web enabled solutions; software maintenance and support; software quality assurance; production support and monitoring; re-engineering to current technologies; help desk and customer care support; database development and support; and consulting services. Our skill sets include: VB, ASP, VB Script, .NET, C++, Java, EJB, J2EE, Perl, PHP, MySQL, Javascript, Oracle, MS SQL Server, Sybase, Informix, MS Access, SQA tools, UML and multi-media design - Adobe Photoshop, Animator, 3D, Coldfusion and Macromedia Flash.

 
 
Strategic Planning

• Our strategy planning services can be applied to ensure that your information technology investments and plans are properly aligned with your business goals and initiatives. In many cases, organizations have been found to being spending the right level of investment dollars on information technology but not allocating it optimally to take advantages of industry trends, such as, recent reductions in telecommunication costs.

 
• The strategic planning services we offer include: assessing current information technology expenditures and contracts, evaluating the performance levels of existing applications and infrastructures; interviewing management, employees and customers to determine their satisfaction and expectations with current business operations; and developing an overall information technology strategy plan and architecture.

 
 
Business Development

• Often small, emerging information technology companies do not have the business experience to successful establish a viable business operation and launch a new product offering. Our business development services can be used to assist these types of companies in the early stages of developing their business and introducing new software products and services to market.

 
• The business development services we offer include: developing business plans, identifying potential markets and customers, developing marketing and sales campaigns, developing marketing media (web sites, brochures and mailings), generating customer leads and assisting in pre-sales and post sales activities.

 
 
Analysis and Design

• Our analysis and design services can be used to address business processes that may not be operating effectively or efficiently. Many organizations are focused on the their day-to-day business operations and are unaware of their competition's performance levels or industry trends which could significantly impact their business operations.

 
• Services that we can provide in this area include: analyzing existing business operations; researching competitors' performance levels; identifying redundant or unnecessary process steps; and making recommendations on business process changes to take advantage of information technology advancements.

 
 
Implementation

• Many companies find that they do not have the time nor the internal resources to perform all of the implementation activities associated with installing new business software and associated system infrastructures. Our implementation services can be utilized to augment a client's existing development and implementation staff.

 
• Our e-commerce implementation and support services include: complete web site development, seamless integration with an existing web site, and the design and implementation of e-commerce solutions based upon current and future requirements, cost effectiveness and minimizing ongoing support commitments. To learn more about these services, please click here.

 
• We also offer implementation services for other business applications that include: software package configuration; data conversion; user training; user documentation development; testing; and measuring performance levels.

 
 
Project Management

• Our project management services can be used to manage an entire project or a specific phase of a project depending on our client's requirements. Many companies may not have internal resources available to manage their implementation projects.

 
• Services that we can provide in this area include: project initiation; project plan development; overall project management; change management; resource identification and management, and status reporting.

 
 
Support

• Some companies have elected to outsource all or a portion of their information technology support activities. Our support services can be used to replace or augment your information technology support staff.

 
• The support services we offer includes: issue tracking; issue resolution; help desk support; and knowledge base development.

 
 
Consultative Services

• Our consultative services can be used to provide information technology advice and consul to those companies that would like to have access to senior information technology management without the expense of employing a full time person in this role. Many companies have found that by retaining these services they receive the benefit of having quick access to this type of expertise at a fraction of the cost of a full time senior IT manager.

 
• Services that we can provide in this area include: strategic planning; internal staff management; software package evaluation; project review; budgeting; and identification, deployment and management of contract resources.

 
 
We would welcome the opportunity to discuss in more detail how any of the services can be used to address your current or planned business requirements. Please contact Dennis D'Antona at 508-579-3361 or ddantona@eaglewingconsulting.com.